Our team will only contact you for the following reasons:
In order to protect you from fraudulent activity, we might contact you to request a copy of your ID – this is done when either a PO Box is supplied or the information we obtained for your address was insufficient.
If we discover that a strange combination of items has been added to your order, we will contact you personally to make sure the order is accurate before sending it out for delivery.
Sometimes items go out of stock before we get a chance to update their status on our websites and online storefronts, so if an item has sold out or been returned we will contact you to inform you of the circumstances.
DS18 will NEVER contact you to ask for your payment information!
We take pride in providing our customers with the highest quality audio equipment at their lowest possible prices; as a result, we are unable to change prices or packages in order to appease particular customers.
Sadly, there are currently no opportunities for full sponsorship from DS18: however, we do have a DS18 team and do provide partial sponsorships for builds we would love to be a part of. Send any pictures, projects, or details you believe will assist you in making the team to our email. Please email email@example.com