You must call Customer Service at to request a Return Authorization ("RMA"). All returns and exchanges must be accompanied by an RMA number in order to be processed properly. If your shipment arrives without an RMA number, your warranty claim will be delayed. You must include your RMA number on the outside of the package (written legibly). We must receive your return package within 90 days from the date you submit your RMA request. Please retain the RMA number for your records.

Important - Print and complete the Warranty Return Form in full.

You are responsible for return shipping costs. You may use your preferred carrier. We recommend that you use a traceable method of shipment. If your shipment is lost for any reason and you do not have proof of delivery, you will not receive a replacement. You must include your RMA number on the outside of the package.

Pack your return carefully. The package you return to us must include all items from your original purchase, including the main unit and all accessories. In addition you must also include a copy of your original proof of purchase. Please note you will be responsible for the cost of any missing items. 

Non-Warranty Returns - For inquiries regarding out of warranty products please contact customer service.

Please allow 4 to 6 weeks for your exchange to be processed.

    DS18 upcoming EVENTS

    Check out our future events. We would love to meet you!

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    Past Events

    Behind the Scenes with DS18 at Thunder Beach

    Behind the Scenes with DS18 at Thunder Beach

    Twice a year, Thunder Beach brings the electric atmosphere of bikers, vendors, and exhibitors from around the country to PCB (Panama City Beach). At DS18, this rally is a thrilling platform to conn...
    Experience the Excitement: DS18 at Jeep Beach 2024 in Daytona

    Experience the Excitement: DS18 at Jeep Beach 2024 in Daytona

     #TEAMDS18 turned up the volume at Jeep Beach 2024, the much-anticipated weeklong celebration of off-roadings favorite vehicles, set in motorsports favorite city: Daytona Beach. With hundred of tho...
    Amplifying the Sling Experience

    Amplifying the Sling Experience

    Sling Experience has evolved into THE cornerstone event for Polaris Slingshot owners worldwide, uniting owners and enthusiasts across the United States. The Slingshot's unparalleled style and relen...
    DS18 Amplifies FTM into the East Coast's LOUDEST Truck Show!

    DS18 Amplifies FTM into the East Coast's LOUDEST Truck Show!

    EVERY trucker on the East Coast was at this year’s Florida Truck Meet (FTM)! So you know #TEAMDS18 had to show up whipping the LOUDEST trucks Miami had to offer! We just started blazing trails in t...
    An Exclusive Look Inside Mr. DS18's Masterclass on Marine and Powersports Audio

    An Exclusive Look Inside Mr. DS18's Masterclass on Marine and Powersports Audio

    Even the experts need a refresher from time to time, and who better to teach them than Mr. DS18! Mr. DS18 held a Masterclass on Marine and Powersports Audio with Eurotronics, our Mexican Distributo...
    Highlights From DS18's Orange Beach Invasion!

    Highlights From DS18's Orange Beach Invasion!

    #TEAMDS18 took over Orange Beach Invasion, the mecca for those who live and breathe custom rides! Held at The Wharf in Orange Beach, Alabama, Orange Beach Invasion is a battleground where creativit...
    #TEAMDS18 Strikes Gold at Baggers Audio Competition

    #TEAMDS18 Strikes Gold at Baggers Audio Competition

    When it comes to motorcycle audio, one brand is king – DS18. #TEAMDS18 is a family, bound together by our dedication to pushing the limits of audio excellence. Each member of our team brings a uniq...
    DS18's Epic Adventure at Bike Week Daytona!

    DS18's Epic Adventure at Bike Week Daytona!

    Because of our deep love for motorcycles, adventure, and the open road, #TeamDS18 couldn’t miss Bike Week. Taking place annually in beautiful Daytona Beach, Florida this motorcycle rally is not for...
    DS18 Dominates Cabbage Patch

    DS18 Dominates Cabbage Patch

    DS18 Dominates Sopotnick's Cabbage Patch with Mind-Blowing Bike Audio When it comes to dominating the streets, #TeamDS18 is in a lane of it’s own. Not even two years into the biking scene and DS18 ...
    DS18’s Epic Takeover of Audiocar Guadalajara

    DS18’s Epic Takeover of Audiocar Guadalajara

    In Mexico, there is one name that stands above the rest - Audiocar Guadalajara. For years, they have been the go-to destination for car and audio enthusiasts looking for what’s hot in the industry....
    DS18 Goes Jeepin’ With Judd!

    DS18 Goes Jeepin’ With Judd!

    Having made his mark in the Patrol Division since 1974, Sheriff Judd's meteoric rise through the ranks, from Sergeant to Colonel, underscores his commitment to his community. A distinguished gradua...
    2024 Tint World Expo in the Bahamas

    2024 Tint World Expo in the Bahamas

    Bahama Breeze! Attending the 2024 Tint World Expo in the beautiful Bahamas was an absolute must for #TEAMDS18. And we’ll be the first to tell you, the experience was nothing short of extraordinary....
    Home Sweet Home – DS18’s Epic Return to the MCMShow

    Home Sweet Home – DS18’s Epic Return to the MCMShow

    There’s no better feeling than coming home: but, DS18 Colombia really rolled out the red carpet for your boys. Last year marked a seismic shift at DS18, we unleashed a storm of innovation that thun...
    How DS18 Secured The Best Audio Award At This Year’s South Florida Car and Truck Fest

    How DS18 Secured The Best Audio Award At This Year’s South Florida Car and Truck Fest

    Sound Waves at the South Florida Car And Truck Fest Las Palmas (Rodeo Arena) was filled with revving engines, badass paint jobs, and the hum of anticipation. In the middle of all the tire-scorching...
    DS18 Takes SEMA 2023 by Storm

    DS18 Takes SEMA 2023 by Storm

    SEMA 2023 was a rollercoaster of exciting exhibits and events. Attendees were treated to a wide range of activities, including live demonstrations, educational seminars, and celebrity appearances. ...