You must call Customer Service at to request a Return Authorization ("RMA"). All returns and exchanges must be accompanied by an RMA number in order to be processed properly. If your shipment arrives without an RMA number, your warranty claim will be delayed. You must include your RMA number on the outside of the package (written legibly). We must receive your return package within 90 days from the date you submit your RMA request. Please retain the RMA number for your records.

Important - Print and complete the Warranty Return Form in full.

You are responsible for return shipping costs. You may use your preferred carrier. We recommend that you use a traceable method of shipment. If your shipment is lost for any reason and you do not have proof of delivery, you will not receive a replacement. You must include your RMA number on the outside of the package.

Pack your return carefully. The package you return to us must include all items from your original purchase, including the main unit and all accessories. In addition you must also include a copy of your original proof of purchase. Please note you will be responsible for the cost of any missing items. 

Non-Warranty Returns - For inquiries regarding out of warranty products please contact customer service.

Please allow 4 to 6 weeks for your exchange to be processed.

    DS18 upcoming EVENTS

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    Past Events

    #TEAMDS18 Gets LOUD at Sheriff’s JeepFest 2024

    #TEAMDS18 Gets LOUD at Sheriff’s JeepFest 2024

    The drive to the mountainous ranges of Jasper, Georgia was tougher than ever. #TEAMDS18 scaled the southern end of the Blue Ridge Mountains and never looked back. Slogging through those rocky roads...
    DS18 Conquers the Smoky Mountain Jeep Invasion

    DS18 Conquers the Smoky Mountain Jeep Invasion

    The Great Smoky Mountain Jeep Invasion is the ultimate playground for Jeep enthusiasts. #TEAMDS18 couldn’t wait to get LOUD at Pigeon Forge, where thousands of Jeep lovers converge to show off thei...
    DS18 Brings High-Performance Audio To The Bronco Stampede

    DS18 Brings High-Performance Audio To The Bronco Stampede

    When Ford Broncos and high-performance thump converge, you know it will be epic. At this year's Bronco Stampede, #TEAMDS18 was front and center, shaking up the LeConte Center with high-powered dem...
    DS18 Throws Down At iDrive Orlando: Highlights and Must-See Moments

    DS18 Throws Down At iDrive Orlando: Highlights and Must-See Moments

    iDrive Throwdown was electrifying: we had a spectacular showcase, saw some INSANE builds, and had an EXTREME experience! No matter what you came to Orlando for, iDrive had something for everybody. ...