You must call Customer Service at to request a Return Authorization ("RMA"). All returns and exchanges must be accompanied by an RMA number in order to be processed properly. If your shipment arrives without an RMA number, your warranty claim will be delayed. You must include your RMA number on the outside of the package (written legibly). We must receive your return package within 90 days from the date you submit your RMA request. Please retain the RMA number for your records.

Important - Print and complete the Warranty Return Form in full.

You are responsible for return shipping costs. You may use your preferred carrier. We recommend that you use a traceable method of shipment. If your shipment is lost for any reason and you do not have proof of delivery, you will not receive a replacement. You must include your RMA number on the outside of the package.

Pack your return carefully. The package you return to us must include all items from your original purchase, including the main unit and all accessories. In addition you must also include a copy of your original proof of purchase. Please note you will be responsible for the cost of any missing items. 

Non-Warranty Returns - For inquiries regarding out of warranty products please contact customer service.

Please allow 4 to 6 weeks for your exchange to be processed.

    DS18 upcoming EVENTS

    Check out our future events. We would love to meet you!

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    Past Events

    #TEAMDS18 Gets LOUD at Sheriff’s JeepFest 2024

    #TEAMDS18 Gets LOUD at Sheriff’s JeepFest 2024

    The drive to the mountainous ranges of Jasper, Georgia was tougher than ever. #TEAMDS18 scaled the southern end of the Blue Ridge Mountains and never looked back. Slogging through those rocky roads...
    DS18 Conquers the Smoky Mountain Jeep Invasion

    DS18 Conquers the Smoky Mountain Jeep Invasion

    The Great Smoky Mountain Jeep Invasion is the ultimate playground for Jeep enthusiasts. #TEAMDS18 couldn’t wait to get LOUD at Pigeon Forge, where thousands of Jeep lovers converge to show off thei...
    DS18 Brings High-Performance Audio To The Bronco Stampede

    DS18 Brings High-Performance Audio To The Bronco Stampede

    When Ford Broncos and high-performance thump converge, you know it will be epic. At this year's Bronco Stampede, #TEAMDS18 was front and center, shaking up the LeConte Center with high-powered dem...
    DS18 Throws Down At iDrive Orlando: Highlights and Must-See Moments

    DS18 Throws Down At iDrive Orlando: Highlights and Must-See Moments

    iDrive Throwdown was electrifying: we had a spectacular showcase, saw some INSANE builds, and had an EXTREME experience! No matter what you came to Orlando for, iDrive had something for everybody. ...
    Highlights from the Atlantic City Truck Meet: #TEAMDS18's Victory

    Highlights from the Atlantic City Truck Meet: #TEAMDS18's Victory

    The highly promoted, highly anticipated, and always high energy Atlantic City Truck Meet was the best it’s ever been. Every year's show tops the last, but this year, during the intense Sound Offs,...
    Behind the Scenes with DS18 at Thunder Beach

    Behind the Scenes with DS18 at Thunder Beach

    Twice a year, Thunder Beach brings the electric atmosphere of bikers, vendors, and exhibitors from around the country to PCB (Panama City Beach). At DS18, this rally is a thrilling platform to conn...
    Experience the Excitement: DS18 at Jeep Beach 2024 in Daytona

    Experience the Excitement: DS18 at Jeep Beach 2024 in Daytona

     #TEAMDS18 turned up the volume at Jeep Beach 2024, the much-anticipated weeklong celebration of off-roadings favorite vehicles, set in motorsports favorite city: Daytona Beach. With hundred of tho...
    Amplifying the Sling Experience

    Amplifying the Sling Experience

    Sling Experience has evolved into THE cornerstone event for Polaris Slingshot owners worldwide, uniting owners and enthusiasts across the United States. The Slingshot's unparalleled style and relen...
    DS18 Amplifies FTM into the East Coast's LOUDEST Truck Show!

    DS18 Amplifies FTM into the East Coast's LOUDEST Truck Show!

    EVERY trucker on the East Coast was at this year’s Florida Truck Meet (FTM)! So you know #TEAMDS18 had to show up whipping the LOUDEST trucks Miami had to offer! We just started blazing trails in t...
    An Exclusive Look Inside Mr. DS18's Masterclass on Marine and Powersports Audio

    An Exclusive Look Inside Mr. DS18's Masterclass on Marine and Powersports Audio

    Even the experts need a refresher from time to time, and who better to teach them than Mr. DS18! Mr. DS18 held a Masterclass on Marine and Powersports Audio with Eurotronics, our Mexican Distributo...
    Highlights From DS18's Orange Beach Invasion!

    Highlights From DS18's Orange Beach Invasion!

    #TEAMDS18 took over Orange Beach Invasion, the mecca for those who live and breathe custom rides! Held at The Wharf in Orange Beach, Alabama, Orange Beach Invasion is a battleground where creativit...
    #TEAMDS18 Strikes Gold at Baggers Audio Competition

    #TEAMDS18 Strikes Gold at Baggers Audio Competition

    When it comes to motorcycle audio, one brand is king – DS18. #TEAMDS18 is a family, bound together by our dedication to pushing the limits of audio excellence. Each member of our team brings a uniq...
    DS18's Epic Adventure at Bike Week Daytona!

    DS18's Epic Adventure at Bike Week Daytona!

    Because of our deep love for motorcycles, adventure, and the open road, #TeamDS18 couldn’t miss Bike Week. Taking place annually in beautiful Daytona Beach, Florida this motorcycle rally is not for...
    DS18 Dominates Cabbage Patch

    DS18 Dominates Cabbage Patch

    DS18 Dominates Sopotnick's Cabbage Patch with Mind-Blowing Bike Audio When it comes to dominating the streets, #TeamDS18 is in a lane of it’s own. Not even two years into the biking scene and DS18 ...